• Job Locations US-NY-Ilion
    Staff Req. #
    # of Openings
  • Position Summary

    General Summary:


    Manage all quality engineers, technicians and inspectors on all shifts.

    Primary Responsibilities

    Principal Duties and Accountabilities (*Essential Functions):


    Controls departmental budget


    Establish certification procedures with suppliers and for monitoring certifications to verify component conformance to specifications.


    Responsible for troubleshooting quality issues with suppliers.


    Responsible for Quality Assurance areas to audit incoming product, resolve component quality problems, and maintain capability to verify functionality of components in manufacturing.


    Responsible for quality of outsourced product - will require travel.


    Manage all quality activities and insure that proper quality procedures are implemented for new and existing components.


    Establish and maintain quality programs for in-house manufactured components. Establish and manage quality improvement programs.


    Interface with Engineering,, Production, Purchasing, and suppliers.


    Establish and maintain quality parameters for incoming components, certification procedures, and incoming inspection procedures.


    Establishes benchmarks for component efficiency in production operations.


    Responds to inquiries from Production Managers and technical support regarding functions and operations of component quality programs.


    Contributes to establishment of standards and procedures through Quality staff for component design and testing.


    Recommends component improvements or revisions to engineers.


    Reviews quality logs and reports to identify component process errors and possible improvements.





    Manages four Engineers and one Associate Engineer in the Quality Department.  Is responsible for the overall direction, coordination, and evaluation of this unit.  Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.


    NOTE:  This list presents only the principal duties of the position and is not intended to be comprehensive. Other duties and   

                  responsibilities may be assigned as dictated by the business needs and conditions.  As an essential function of the job, good  

                  attendance is required.

    Skills and Education Required

    Educational Skills and Experience:


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Bachelor's degree in Mechanical, Quality Engineering, or related technical field and a minimum of 5 years management experience in manufacturing environment.


    Must have strong interpersonal, written, verbal, and analytical skills.


    Preferred ASQ certification, GD&T knowledge and CMM programming experience.


    Must have strong leadership and presentation skills.


    Proficient in Microsoft applications, such as; Excel, PowerPoint, Word, Outlook.


    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


    Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.  Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.


    Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable 

    accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.  The noise level in the work environment varies.


    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; and talk or hear.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


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